Farmville Success – An evaluation

OK…It’s official now. I’m SERIOUSLY addicted to Farmville and there is no denying the fact now. Howmuchsoever I tried to resist this game by blocking all Farmville updates or ridiculing my friends who have been playing it during work hours, but ever since I went to this app with a thought to just have a casual glance on this thingy called Farmville, there has been no turning back. This game is really addictive and I think after a long time I’ve become crazy for any game like this. Yes, when I had opened my Facebook account, I definitely enjoyed few apps but beyond those initial ones, rest I just visited more from a purpose of checking those out. But Farmville is a different story all together, the devotion is so much so that every night when I come back from work the first thing which I do is check out on my crops and harvest the ready ones. And I think I am still not as compulsive user as some of my friends are, someone now dreams of gaining XPs whereas someone wakes up at midnight to harvest his crop, there is one who smsed me his Facebook password to harvest as he was stuck in a long meeting and one who called up and shared the password so that I can harvest his ready crops as he himself was travelling out. Such is the user-involvement in this game!

No wonder Farmville has got 58+ million active users (as on 14^th Oct’09) and it has been topping the list of social games ever since its launch on 19^th June’2009.

Image Source: Gamasutra

Close to 60 million users in just 4 months??? That’s really some statistics in the history of social games! So, what could be the reason for this historical success of the game? Well, there are actually many but I think the key reasons which can be attributed towards the phenomenal success of this game are:

• Engaging/Stickiness: Oh, this game is really sticky to its core and this is one of the biggest reasons for so much of repeat visits to this app. You buy crops with Farmville coins, sow them in your farm and if you do not return to your farm on time, your crops wither and die. That’s a loss of money and negative impact on your balance! So, one has to return to this game again & again if you want to make more or do not want to lose your money there. A lovely way to keep the users engaged.

• Networking: With Farmville on Facebook, there is a possibility of networking within a networking site. You can ask your friends to be your neighbors in farm and there are different ways by which you can visit your neighbors and earn reward points in the game. So having neighbors is advantageous and within social networking arena of Facebook, it gives you another chance of farm networking by interacting and helping your friends. Now I do get actual messages like, “visit my farm as I’ve revamped it completely” or “check out the new tractor and decorations on my farm”

• Viral: It spreads like crazy in your community and there are many interesting reasons for the same, be it free gifts which you send or receive from your friends and later can use those to make money, sharing the wealth of your success or helping stray animals, all have some rewards attached which motivates you to spread the word more and more. You automatically end up doing these making this game truly viral in every way.

• Communication: Zynga content guys definitely know the art of communication, each action has a prompt for communication and most of it is in either such an interesting language or are encouraging announcements of your advancements that you actually end up publishing your updates to your friends. And these updates act nothing less than a trigger to your friend to go and do some more farming in their farms.

• Design and innovation: I personally love the UI of this game, I mean the colors and graphics of those fully grown crops definitely give you joy of a different kind. To add to that, constant innovation by Zynga team in terms of new farm additions like those beautiful flowers, Indian flag etc. or themes like the Halloween ones are nice additions for the users.

• Monetization: Farmville is not just another free social game, it has got a well planned monetization strategy in place too. And by money I don’t mean Farmville coins or cash, I definitely mean hard cash in terms of real $. Thanks to the addiction of this game that once players are hooked on to it, they actually end up spending “real” money in buying “virtual” goods. On any given day 500,000 tractors (which are $20 “virtual” Farmville tractors) are sold on Farmville. No wonder, Zynga the company behind Farmville is making good money and has been profitable every month since September 2007.

Last but not the least, I’m wondering if success of Farmville has some connection with users’ psychography too? The fact that quite many Farmville users are actually Indians, makes me think if it has something to do with roots of Indians being in farming and agriculture? Also in other countries too, amidst all hectic life and work stress people are heading towards peaceful farms in reality, so is setting up a virtual farm somewhere helping them relive the same experiences online too? Has Farmville’s growth got anything to do with user’s inclination towards pastoral lives and is it serving “this” intrinsic need in the virtual world?

Gul Panag official twitter face of WLIFW: Celebrities tweeting for brands

I had earlier written my thoughts on bollywood celebrities on twitter at pluggdin wherein one of my observations was:

“Considering the influence which celebrities have on Indian consumers and twitter becoming twilmy I’m wondering if the next trend will be celebrities endorsing brands on twitter or promoting services amongst their followers”

So it comes as no surprise to me when I read the news of Gul Panag being the ‘Twitter Face’ of the forthcoming Wills Lifestyle India Fashion Week. Wills Lifestyle has initiated this association to explore the platform of new age media and to engage with the patrons of WLIFW in an interesting fashion. For the very first time in the world, a celebrity will tweet directly from the event venue on the on-goings of the Wills Lifestyle India Fashion Week. Recognizing the growing popularity of Twitter in India and especially of Gul Panag on this platform, Wills Lifestyle decided to take on board Gul Panag as the ‘Twitter Face’ to cover the event for this medium. You can read more details of the story here.

Indeed a smart way of interacting with fans and viewers. And smarter is the choice of celebrity as Gul definitely knows the art of customer engagement and involvement in this space. With her loyal fan following and twee-peal (twitter-appeal), I’m sure Gul will manage to create enough word of mouth and viral effect for WLIFW this year. She has already started creating the excitement with special contests for tweeple where winners are going to get free passes for the event. With more and more Indian brands jumping on to the twitter bandwagon over last couple of months, I think it would be fair to say that twitter is one of the fastest adapted new age media by Indian marketers; it has proved to be a great communication medium, in fact in digital media right now it is definitely “THE” marketing medium so to say.

Image Source: GroveMarketingBlog

Presence on social media has become a hygiene factor for most of the brands and many Indian brands / events / services are using different social media platforms for different purposes. Some of them have been successful whereas some are still trying to figure out the use beyond posting links of advertising campaigns or PR coverages. But despite this mix, noteworthy thing is the innovative ideas which Indian marketers are coming out with for new age mediums like twitter. I personally loved this idea of a tech-savvy bollywood personality being “twitter face” of WLIFW and I think it’s one of its kinds in Indian market currently. Now let’s wait and watch which other brands follow the suit. Though a word of caution here for marketers would be to think carefully before deciding on this “me too” strategy as not all celebs can actually create the same aura in this medium and also not every product / service needs to be promoted through this platform.

All that glitters may be gold this diwali – Indians to go online for shopping?

Update: Catch my latest post on pluggdin:

• All that glitters may be gold this diwali: It’s that time of the year again which most Indian marketers wait with bated breath, there is festivity all around and thanks to better market condition, Indian consumers are looking forward to splurge this festive season both in offline as well as online shopping. Read More…

Wish all readers a ‘bagful’ (after shopping ) & prosperous diwali!

What’s Your Raashee on Facebook

While doing some random surfing on Facebook, stumbled upon this app for horoscope and compatibility check, in fact it came as a friend’s update. On visiting I realized it to be an app from the makers of the movie “What’s your Raashee”. Indeed another interesting example of movie marketing from Bollywood. After websites, communities, forums, twitter and other social media marketing, it was good to see an app based on the theme of the movie i.e., zodiac signs. The application requires the user to answer questions about their personal preferences and then based on the common characteristics with other signs, they will be shown a list of users whom they are compatible with while offering them an opportunity to add those people as friends on Facebook.

Considering my interest in movie marketing, I did install that app immediately but well I must say that I was bit disappointed with the overall impact. Horoscope, compatibility tests or fortune cookies are definitely some of the most commonly used apps on facebook, every third update on my friend’s feed is actually related to horoscope or zodiac signs. So potentially this app could have created a great viral effect if there were enough interactivity and feed triggers available in it. The feed functionality is available only while installing the app, for rest of the actions actually there is no way to publish your updates. The way it tests the compatibility between you and your partner is quite confusing. Now if the app is allowing you to check the compatibility and if your partner is available on facebook, the fun would have been if there was a way to inform the partner about the compatibility result, same is missing from this app. Also it would have established a better connect with the movie if somewhere the zodiac result of any person could have been associated with the relevant character of the movie:

• For e.g., in my case the result reads something like this: “Kark, About Your Raashee – Consider starting a small business on the side…”; instead of showing it like any other zodiac trait announcement if it would have read something like this: “Karka, About Your Raashee – So, you’re like Hansa (Cancerain character in the movie) who is also a Kark and…” then I think along with fun this app would have led to subtle promotion of the movie as well.

Overall a great idea and I loved the initiative but execution could have been thought about more. Let’s see how the movie fairs at BO tomorrow, I for sure gonna watch it soon as I love Ashutosh Gowarikar’s movies.

I Wear Your Shirt: Social media using Tshirt

Damn! Can it be really this simple to make thousands of dollars by wearing a t-shirt? Yes, if only one could have been as innovative as Jason Sadler. Jason started a unique social media drive known as “I Wear Your Shirt” this year. In this campaign, he is wearing one shirt from one company per day and will be posting his image on YouTube, Twitter, Ustream etc. and at one go the brands would have a poster cum social media campaign through Jason. Interesting, but more interesting is his pricing strategy which varies upon the day of the calendar. For the 1^st day of year, he would be charging $1 and for the last day $365. Ustream.tv gave him 1 dollar to wear its shirt on 1^st Jan & on Jan 29^th he was paid 29 dollars to wear Zappos.com shirt. And this is no joke, his 2009 calendar is already sold out and this means that he has made $66,795 this year by just wearing these shirts. To add to that he charges extra for contests & deals etc.

His idea has been so successful that he has extended it for another year and that too with twice the earlier price, as quoted on his website:

I’ve had so much fun wearing shirts this year that I’m going to keep wearing them in 2010, but with a twist… 2 guys in your shirt, 2 time zones, 2x the exposure and January 1 starts at $2! Reserve your day now on the 2010 calendar and meet the person who will also be wearing your shirt next year.

As I’m writing this post, his 2010 calendar is already sold out up till May’10! Now this definitely speaks for the popularity of the idea clearly! I don’t remember any media property in recent times being booked so well in advance by any brand. And the way in just one year there are already takers for this property with double exposure at double rates, I’m wondering if Jason will soon make this a full-fledged promotion company where he will have promoters across the globe working for him as walking-talking media properties and he can offer clients customized exposure at customized rates! How about Jason or likes of Jason doing this in India? Well, I think this idea is expandable & undoubtedly one of the most innovative utilization of social media to promote a brand.

Offisial Atyachaar from Make My Trip

Makemytrip does it again and this time I love it. In fact just saying “love it” once can’t justify my delighted reaction towards the campaign, I mean I seriously loved it esp. the official atyaachar anthem. It’s a riot and simply terrific! It’s one such viral campaign which you definitely feel like promoting on your own. I seriously went ROFL listening to the lyrics of the anthem and the tone in which it has been sung is brilliant.

Makemytrip has launched this online campaign www.offisialatyachaar.com to promote its weekend packages. It’s a movement against work stress, impossible deadlines and long work hours which Make My Trip has presented in a very interesting way. The home page reads: Impossible Deadlines? Graveyard shifts? An atyachaari Boss? Work has taken you for granted for way too long. It’s time to act. It’s time to break away! Join the protest. It has sections as – Offisial Atyachaari, Offisial Atyawear, Offisial Anthem, Offisial Downloads, Offisial Outburst and all of them are just fantastic. You need to navigate through the site on your own to experience the fun. The movement has already instituted its presence on Facebook, now I’m eagerly waiting for its appearance on twitter too. What I liked about this campaign:

• It’s FUN and brings a big smile on your face.
• It establishes an immediate connect with the TG.
• It promotes the product in a very intelligent way; in fact there is very less of branding in this overall campaign but still it creates that impact both from brand as well sales perspective.
• It’s interactive properties like atyachaari jokes, sicknames for bosses contest, ringtones, wallpapers and my personal favorite – smashing a real office as protest to atyachaar . I think these are really wild and innovative stuffs.
• It’s a viral in true sense, you really feel like sending this link to your peers and colleagues.

From concept to execution, I think both EURO RSGC & digiVaasi have done a great job. I’m only wondering why haven’t they started promoting this campaign at least amongst its members? I don’t remember receiving any email or message unlike that Gajodhar campaign which frankly speaking I hadn’t liked much. By chance I went to Make My Trip website today to check some ticket price and glanced upon their banner ad. Hope they start promoting it soon to spread the buzz and till the time they are not, I think I as a fan of this campaign would like to do it through my blog & tweets , now that’s what I call a true viral, ain’t it?

Dettol goes SEM way!

Have been caught up in other things to update this blog, though have got many insights to share but due to paucity of time, I’ll stick to a short one; will be back with another post soon

First a small update: Few days back, one of my article came on pluggdin, check out: Twitter getting Twilmy: An opportunity for brands? @ http://www.pluggd.in/bollywood-celebrities-on-twitter-what-indian-brands-can-learn-from-twilmy-tweets-297/

Now coming down to this post, 2-3 days back while surfing for some content related to swine in Google, I glanced upon this:

This sponsored ad of Dettol was definitely not there two days back. Surprising to see Dettol using a digital route & that too by banking on swine flu!

Another case of Chance Pe Dance marketing but nevertheless a good initiative! Not only Dettol, there were few others also in the same search screen who were utilizing this buzz word for promotions, like alibaba or ebay doing SEM for swine flu prevention kits. Before this I had not observed Dettol going SEM way in India. The ad title read H1N1 Flu (Swine Flu) & baseline read “Dettol kills 99.9% bacteria & Flu Viruses. Learn more now!” The ad led to Dettol website where there was a section on H1N1 virus & germ protection. Considering the rise in search for swine flu related key words this was definitely an interesting strategy to grab some eyeballs and promote products indirectly. Main route was educative one but the very facts that one need to wash hands frequently or sanitize his environment with a good disinfectant establishes a strong connect with the product proposition and leads to promotion in an implicit way. A smart campaign by Dettol in the right way at the right time and through the right medium, Swine Flu and related keywords are definitely the hot search words these days. Would be interesting to see any coverage for the aftereffect of this campaign both in terms of website hits or actual sales.

Should Air-India change its mascot now?

Was surfing the website of Air-India today to book a ticket & suddenly I saw our very own Maharaja in different avtaars there, like Maharaja with a laptop on home page & Maharaja with Indian flag near log in box. Though the size of Maharaja was definitely reduced but nonetheless noticeable enough! In fact I think as a kid my understanding of the word “brand” or “mascot” was only limited to either AI’s Maharaja or AP’s Gattu and its that solid imprint on my childhood memory that even slightest trace of Maharaja ji or cute Gattu catches my attention till date.

Air India had adopted this Maharaja mascot in 1946 symbolizing an Indian Maharaja kind of person welcoming passengers from all across the world on board, if I’m not wrong this Maharaja is one of the longest lived & most recalled mascots till date. But then today this mascot made me really thinking esp. because of all the reasons for which Air India has been in news of late. Now with Rs. 5000 crore loss last fiscal year due to operating costs, day on day ongoing loss of approx Rs. 15 crore & plans to cut down on quite many travel sectors, does Air India stand anything to do with royalty in these days? Well, I know the mascot was not chosen for exact representation of royalty only but then to a common man the image as well as the word Maharaja has always meant to communicate the same. With Air India being in news for only huge losses and other sorry state of affairs I personally think this Maharaja is a mismatch with the overall perception of the company. A Bankrupt Maharaja instead of Maharaja is what it makes me feel about it now . Rationally speaking, I think it’s time for AI to re-look at its mascot, it has outgrown its own perception today and I can see some sort of disconnect here. Though I’m sure there must be nostalgic / emotional reasons for the company to still continue with the same.

Would like to know your views on this. Does this Maharaja suit AI’s current image? Do you think AI should bid farewell to this Maharaja now?

Digitization of Indian Cinema & World Movies

A quick update: Would like to share two of my articles which got published on two different portals this week, thanks Pluggdin & BlogAdda for selecting these!

• Digitization of Indian Cinema @ www.pluggd.in: http://www.pluggd.in/digitization-of-bollywood-indian-cinema-297/
• Movies you don’t know you’re going to love @ www.blogadda.com: http://blog.blogadda.com/2009/07/22/5-must-see-world-movies

Would love to see your comments on these.

The Great Driving Challenge: A perfect marriage between traditional & new-age marketing

Some brands definitely know how to use social media for an effective promotion campaign. While lots of Indian brands are still wary of social media or are trying to figure out how to use it beyond forums and customer complaint management, here comes a very engaging online cum offline reality campaign from Mitsubishi Motors which has set an example for social media marketing in India. They have launched a marketing initiative “The Great Driving Challenge” as a promotion strategy for launch of its sports car brand “Cedia Sports” and what makes it really unique is the way it has integrated its online initiative with the offline one.

The Great Driving Challenge is a web-centric campaign where couples are asked to apply for the challenge on www.greatdrivingchallenge.com. Out of all the applicants, top 100 will be selected for the next round based on public voting & the quality of their profile on the website. These 100 will be further narrowed down to 25, then 9 & finally 3 by a jury set by the promoters. The final 3 will go for an all expense paid drive in the Mitsubishi Cedia Sports car allotted by the company. The challenge is to drive 3000 kilometers in 10 days and tell the world about your travel experience through your blogs, twitter & other online social media forums. Well, name “Driving Challenge” sounds like some sort of driving race or sports rally, ain’t it? But this is definitely neither of it. In fact here the winners will be decided based on number of posts (videos/ blogs/ pictures) uploaded by the finalists during the drive phase & quality of their posts uploaded. The final winner will get to win a cash prize of Rs. 10 lacs! Interesting, very interesting! You can read more details of the contest rules here.

I think I liked almost everything about this campaign. But some aspects which are surely worth highlighting are:

• Content / Word of mouth: In an era where content matters so much & online word of mouth can make or break a brand, I think this is definitely a unique way which Cedia has adopted to create content & positive pages online. What a better way to generate online buzz than blogs & tweets these days. To add to that the whole contest is based on the quality of content.
• Effective targeting: This was a launch of a “sports” car & I think Mitsubishi did a great thing by taking a social media route as that’s where today’s young urban Indian is available. It’s really great to observe a shift towards digital medium for as important campaign as launch of a new product.
• Cost effective: As per the official reports, this website was a huge success in its first few days itself. The website was launched on 22^nd June’09 and received 2.06 lacs unique visitors as on 8^th July’09. Well, definitely huge number of hits in a very cost effective way. A launch campaign to create an equivalent buzz if done through only a traditional media route would definitely have costed the company more.
• Online & offline synergy: This initiative definitely proved that digital campaigns are not mere extensions of traditional ones. In fact in case of The Great Driving Challenge, the initial buzz was on online medium with actual execution being on ground – a perfect marriage between new age & traditional marketing so to say.

Overall an exemplary initiative for sure, let’s wait to hear for some statistics from Cedia to know the actual impact of this campaign.